Support and Help Channels
A one hour Inquiry Resolution Warranty
Each ticket that you send to the customer help Department will be attended to in less than 1 hour. The normal queries are going to be resolved asap. Nevertheless, if the support inquiry you have posted needs some help from a trained technician, we’ll address the ticket to him and will inform you about the delay.
Top–class Customer Assistance Service
Our client assistance crew will be online for you 24/7/365 to to respond to all help request tickets that you submit. We offer technical assistance for the programs that are installed in advance on your machine. These include our custom developed Website Control Panel, the chosen OS plus the server admin panel (with respect to the VPS type).
An Intuitive Help Section
In the Website Control Panel that is provided cost–free with the virtual server, you can easily find an informative Help zone, which includes everything you need to learn about supervising your sites and apps. We have included a wide selection of how–to content articles and video training that display the standard website maintenance tasks in an easy to comprehend manner.