1 hour ticket response
Prompt assistance is our most important duty and this is why we have a team of capable tech support engineers who are prepared to provide a prompt response to any question that you may possibly have. Simply submit your trouble ticket from the Website Control Panel and we’ll reply within 60 minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute response time.
A First–Class Technical Support Service
We have a team of web hosting support techs who are ready to respond to all your requests every time you require support. The majority of our client support team representatives have many years of experience in the cloud hosting niche, so you can always depend on swift and appropriate answers to your questions.
An Easy–to–Browse Help Center
To help you get a quick hint on how to use a certain service, we have integrated a very intuitive Help section in your Website Control Panel. You can search through a vast collection of web hosting account administration articles and website administration articles, take a glance at the F.A.Q. section or check our how–to video tutorials.