A 99.9% Server Uptime
The chief benefit of constructing your very own cloud hosting system is that you do not have to be worried about compatibility – you design a specific set of software applications in such a manner so as to work with a defined set of hardware elements. The final result is something a lot more stable and reliable, since there are less potential chances of failure. We have built our cloud hosting system using time–proven hardware parts plus a significantly customized version of SELinux in an attempt to set up a really risk–free home for all your web sites.
This is why, with all our cloud hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s important that you also set up your own network architecture. That’s why we set up a custom internal network in all our data center facilities. Relying on top–of–the–line Juniper routers and switches, our internal network allows for faster–than–the–speed–of–light data transfer rates and is fully redundant.
Thus, you can enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, irrespective of which hosting plan you’ve opted for.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your money at risk, you cannot feel truly secure. This is exactly why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you don’t feel happy with our hosting service or if you have to use a bit more robust web hosting solution, like a VPS servers or a dedicated servers – you will get a full refund, with no hidden costs or return taxes.
24/7 Technical Support
In the event that you run a hosting company, your tech support engineers are of supreme importance. That is the reason why we have punctiliously picked a very qualified group of customer service technicians, each with lots of years of training behind his back. With their help, we offer 24x7 support with all our web hosting services.
And not only that, our company offers a 1–hour response time guarantee. All queries are responded to in less than 1 hour and our average response time is less than twenty minutes!