Service Uptime Guarantee in Cloud Hosting
All our cloud hosting plans feature a 99.9% service uptime guarantee. We can easily reach that goal by using a groundbreaking cloud hosting platform where each service (files, e-mail messages, databases, etc.) has its own cluster of web servers. We don't run everything on one machine as most providers do, so we have pretty much eliminated the downtime of any service and even in peak times we can balance the load between machines for the very best possible performance of your sites. If one machine fails, the other ones in the cluster will take over to guarantee the uninterrupted work of the Internet sites. To prevent infrastructural challenges, our hosting server facilities use effective diesel backup generators and a number of independent Internet providers as to make sure that website visitors will be able to reach your internet sites no matter what. We also have a crew of qualified administrators tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Using our semi-dedicated server packages, you will enjoy a 99.9% service uptime and you can just forget about any difficulties you may have experienced with other companies. Different to the majority of hosting companies, we don't manage everything on just a single server. As an alternative, every single part of the hosting service, including the file storage, email messages, databases, CP, statistics, etc., has its own clusters of web servers. If one web server fails, the others will take over, so your websites won't be affected. In addition we employ a groundbreaking load-balancing platform that guarantees the best performance of both our web servers and the sites accommodated on them. Several different Internet providers and diesel-powered generators are our backup in case of an infrastructural problem, while a group of qualified admins, that is available 24/7, monitors the system in case there are software problems. Using our semi-dedicated servers, your internet websites are going to be operational no matter what.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated solutions feature a 99.9% hosting server and network uptime guarantee and maintenance procedures are contained in the other .01% of the time. We test out each and every server carefully before we hand it over to the customer and we employ new hardware components to avoid any probability of hardware issues. Any unexpected software difficulties will be resolved at once by our system admins as they keep an eye on all machines 24/7. To avoid infrastructural complications, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the online connectivity to the machines is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your are flooded, we can respond quickly and filter the undesired traffic before it reaches your dedicated server and disrupts the proper work of your Internet sites.