You will find plenty of cloud hosting providers on the market, yet most of them are resellers that have limited resources, especially in terms of support. One way to distinguish them is the option to reach the company over the telephone. The type of support that you'll have through this particular channel of communication may vary based on the service provider - several of them offer experienced telephone support, various others offer basic and customer support only as some issues are more time-consuming and it is easier to be resolved through a support ticket, particularly if the situation has to be escalated. However, it is good to find that you can always contact your web hosting supplier since there are countless small issues that can be resolved without difficulty and in a timely manner with a call, not mentioning that you'll be able to get more details regarding the services even before you become a client.

Phone Support in Cloud Hosting

In case you choose to purchase one of our cloud hosting, you can connect with our customer support crew over the telephone for 14 hours every day. We will assist you in choosing the ideal package for your web sites because we are aware that it is better to discuss these matters with a live person. If you already own an account, we're able to assist you with your sales/billing questions as well as general matters, even with some tech problems that do not need a long time or escalation to an administrator because it will be more appropriate to open a support ticket for time-consuming matters so as to have all the communication in a single place. We now have phone numbers in the United States of America, the United Kingdom and Australia, so you are able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Servers

Any time you want more information about the semi-dedicated servers that we offer, you can call one of the three support phone lines that we have around the world - in the U.S.A., the United Kingdom and Australia. By doing this, you will be able to check ahead of time if our services will be appropriate for your sites. In case you're already our client and you've got a semi-dedicated account, you'll be able to reach us over the phone for 14 hours daily about any billing or general queries. For entirely tech troubles you will need to use our ticketing system so as to communicate with our technical support as someissues simply require extra time to be solved, still we will help you over the phone with a number of minor technical issues as well, saving you the time and efforts.