Despite the fact that the hosting service provided by the different companies is approximately the same, each provider has got their own platform with its own modifications and different ways to do particular tasks. This is the reason why, an information-laden knowledge base would be extremely helpful both for persons with little to no past experience and for technically accomplished individuals who will eventually discover how specific operations are performed, but will waste time meanwhile. The objective of such a knowledge base is to make the service quick and easy to use, sparing users plenty of time and energy. The result is happier clients, since they can easily find the information they want, and substantially less work for the client service staff members, because typically the vast majority of the queries and problems that customers have got are already listed in the knowledge base. If the articles are written well and encompass more things, you will be able to learn more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages come with a detailed knowledge base where you can find information on all the predicaments that you could experience and their solutions. You can read how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are accurate, but you’re unable to send email messages, for instance. We’ve tried our best to be as comprehensive as possible and to cover all the available options in order to save you time and to give you different solutions for each and every issue. The knowledge base includes informative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, while if you want to browse the whole collection of articles, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled a comprehensive online knowledge base for all our present and future clients, so if you purchase a semi-dedicated server account from us, you’ll be able to find any information that you are searching for at any time. We have heaps of educative help articles, which will help you better understand what’s going on in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are simply 2 instances. Our detailed manuals will help you accomplish anything you want – unzip an archive, import a MySQL database, forward a domain, and so on. Plus, we also have troubleshooting guidelines, which will permit you to discover what causes a certain problem and the potential solutions for it. If you cannot send e-mail messages or your domain returns a 500 Internal Server Error message, for instance, you can resort to our knowledge base and correct the problem right away. The articles can be accessed through each section of the Control Panel, as well as through the dedicated Help section.